At DURSH KRAFTY SUPPLY LLC, we stand behind the quality of our certification programs. This policy outlines our refund procedures to ensure your satisfaction.
We offer a 30-day satisfaction guarantee on all our certification programs. If you're not completely satisfied with your purchase, you may request a refund within 30 days of the purchase date.
To be eligible for a refund, you must:
To request a refund, please contact us at belindacastil47@gmail.com with your order number and reason for the refund. Once your request is received and approved, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used for the purchase.
Partial refunds may be issued in cases where physical materials have been damaged, used, or components of the certification program have been accessed or downloaded. Shipping costs for returning physical materials are the responsibility of the customer.
The following items are non-refundable:
If you have any questions about our refund policy, please contact us at belindacastil47@gmail.com or call +1 7162581300.